FAQ

  • Where is the company headquartered?

BIOSMART Nutraceuticals Private Limited in a Singaporean company (registration number: 201933703N) (Gambas@Proxima , 50 Gambas Cres, Singapore 757022).

 

  • Which nutraceuticals are available?

Two nutraceuticals for Memory and Immunity are currently available. More products are under development. 

 

  • Where are the nutraceuticals manufactured?

BIOSMART Nutraceuticals products are manufactured in Singapore with the strictest GMP requirements.

 

  • Do the nutraceuticals contain excipients?

The capsules are vegetarians and no excipients are added. The nutraceuticals are made of 6 ingredients only.

 

  • Are there any side effects?

No side effects have been reported so far. BIOSMART Nutraceuticals contain natural herbal extracts and safe supplements 

 

  • Where are the nutraceuticals sold?

BIOSMART Nutraceuticals products are exclusively sold on this website. The products are in stock in Singapore.

  

  • Which payments are accepted?

All online payments are accepted (all credit/debit cards - VISA, MASTERCARD, AMEX). Your card information is never stored (Singapore PCI DSS compliance).

 

  • Where are the deliveries done?

The deliveries are done worldwide with DHL express within 3-5 days. The tracking number of your parcel is available within 24 hours of dispatch. DHL Express delivery is free, we pay the fees for the transportation from Singapore to our customers place.

If you wish to receive your parcel with Singpost International Express (tracking number provided) instead of DHL Express, please send us your order number.

 

  • What is the return policy?

BIOSMART Nutraceuticals products come with a 60-day satisfaction guarantee.  Please send us an email at contact@biosmart-nutraceuticals.com. Once your return is processed, we will credit your original method of payment.

 

  • How to contact us?
Please send us an email: contact@biosmart-nutraceuticals.com or fill in this form. We revert within 1 day.
 
 
Your card information is never stored (Singapore PCI DSS compliance).
 

 
 


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